Personal Data Protection Law

 

  1. Identity of the Data Controller

As BALSU GIDA SANAYİ VE TİCARET ANONİM ŞİRKETİ (‘Balsu Gıda’), we, as the data controller, submit the following matters to your information within the scope of the obligation to enlighten in order to act in accordance with the Law No. 6698 on the Protection of Personal Data and related regulations regarding the personal data we obtain from you.

  1. Processing of Personal Data and Purposes of Processing

Your personal data collected by Balsu Gıda;

  • Accurate planning of our company’s commercial collaborations, management and communication activities and strategies,
  • Realisation of membership transactions,
  • Improving the products and services offered through the Balsu Gıda website, developing new products and services and providing information about them,
  • Analysing the preferences, tastes and needs of customers who have approved commercial electronic messages for the purpose of performance of distance contracts established with users and providing special promotions, opportunities and benefits to customers,
  • Promotion and marketing of products and services in line with the preferences and tastes of customers by performing remarketing, targeting, profiling and analysis in line with the explicit consent of users,
  • Resolving user problems and complaints,
  • Improving the user experience on the website,
  • Follow-up of accounting and purchasing transactions,
  • Legal processes and compliance with legislation,
  • Responding to information requests from administrative and judicial authorities,
  • Ensuring information and process security and preventing malicious use,
  • Making the necessary arrangements to ensure that the processed data is up-to-date and accurate,
  • Website visitors,
  • Commercial electronic message approval in terms of existing visitors; analysing their preferences, likes and needs and providing special promotion, opportunities and benefits to visitors,
  • Promotion and marketing of applications, goods/products and services in line with the preferences and tastes of visitors by re-marketing, targeting, profiling and analysing in line with the explicit consent of visitors,
  • Solving visitor problems and complaints,
  • Legal processes and compliance with legislation,
  • Responding to information requests from administrative and judicial authorities,
  • Ensuring information and process security and preventing malicious use,
  • Making the necessary arrangements to ensure that the processed data is up-to-date and accurate,
  • Fulfilment of legal obligations,

limited to the purposes and within the framework of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law on the Protection of Personal Data. Your personal data may also be transferred to physical archives and information systems and stored in both digital and physical environments.

  1. Transfer of Processed Personal Data

Your personal data collected, for the purposes described above and within the scope of Articles 8 and 9 of the Law on the Protection of Personal Data. To lawyers, auditors, tax consultants and other third parties from whom we receive consultancy and services, and your attorneys and representatives authorised by you, in order for us to fulfil our business processes and legal obligations in accordance with our legitimate interests and to exercise our right of defence in a possible judicial process; regulatory and supervisory institutions and other official institutions such as courts and enforcement offices and other public institutions or organisations authorised to request your personal data; to our business partners and performance assistants from whom we receive services in order to improve our services, infrastructure and security processes; personal data collected through website usage preferences and browsing history, execution of the distance sales contract, membership form and other forms are shared with our domestic/foreign business partners that receive cookie services in order to make profiling and to communicate in line with the likes and preferences of the relevant persons. Personal data transfers carried out within this scope are realised through the secure environment and channels provided by the relevant third party. Depending on the content and scope of the service received from third parties, transfer is made using masked personal data in all cases where there is no need to transfer personal data.

  1. Method and Legal Grounds for Collecting Personal Data

Your personal data; In accordance with the basic principles stipulated in the Law and in accordance with Article 5 of the Law on the Protection of Personal Data. In accordance with the basic principles stipulated in the Law and in accordance with the basic principles stipulated in Article 5 of the Law on the Protection of Personal Data and in accordance with the basic principles stipulated in the Law and in accordance with Article 5 of the Law on the Protection of Personal Data, based on and limited to the legal reasons for the establishment and / or execution of the contract, fulfilment of the legal obligation, protection of the legitimate interests of our Company and our customers, provided that it does not harm the fundamental rights and freedoms of the person concerned, by automatic or non-automatic means, by technical and processual methods performed in different channels such as website, mobile applications, call centre and physical channels, Your visit to our website and the transactions you perform during your visit, cookies, verbal or written (e-mail, etc.) information transmitted by you to our Company through your filling out the form in the ‘Contact Us’ section, camera and telephone records, law offices, application and software systems used within the scope of Company activities can be collected.

  1. Personal Data Collected

Balsu Gıda may collect the following information of its users on its website, depending on the users’ access to the website and the transactions they will make:

  • Credentials
  • Contact Information Including Open Address, E-Mail Address and Telephone
  • Credit Card / Bank Account Information
  • Process Security Information
  • IP Information
  • Legal Procedure and Compliance Information
  • Request / Complaint Management Information
  • User Information
  • Event Management Information
  • User Transaction Information
  1. Your Rights Regarding the Protection of Personal Data

We would like to state that, within the framework of the Personal Data Protection legislation, as the owner of your personal data, you can exercise the following rights by applying to our Company at any time:

  • To learn whether your personal data is being processed,
  • Request information if your personal data has been processed,
  • To learn the purpose for which your personal data is processed and whether it is used in accordance with these purposes,
  • To know the third parties to whom your personal data is transferred domestically or abroad,
  • To request correction of your personal data in case of incomplete or incorrect processing,
  • Request the erasure or destruction of your personal data,
  • Request notification of your correction, deletion and destruction requests to third parties to whom your personal data are transferred,
  • To object to the occurrence of a result that is to your detriment by analysing your processed personal data exclusively through automated systems,
  • In case you suffer damage due to unlawful processing of your personal data, to request compensation for your damage

For your questions regarding this Clarification Notice or your requests regarding your rights mentioned above, you can contact us from the contact information below. We will respond to your requests as soon as possible and within thirty days at the latest, depending on their nature.

Address: Paşabahçe Mahallesi, Cemal Bey Sokak, No: 11/1, 34800, Beykoz / İstanbul

Telephone: +90 216 425 32 00

Mail: info@hendex.com

  1. Open Consent Text

In accordance with the Personal Data Protection legislation, as BALSU GIDA INDUSTRY AND TRADE ANONİM ŞİRKETİ (‘Balsu Gıda’), we request your explicit consent regarding the following issues within the scope of processing and / or transferring your personal data, except in cases that fall within the scope of the personal data protection legislation (for example, it is necessary for the performance of the contract or the legitimate interest of the data controller):

  • My personal data including my name, surname, Turkish ID number, full address, e-mail address, telephone number, credit card / bank account details;
  • Providing, executing, developing and developing your services within the scope of the company’s activities and meeting the demands, carrying out the activities in accordance with the legislation,
  • Accurate planning of your company’s commercial collaborations, management and communication activities and strategies,
  • Realisation of membership procedures and creation of member lists,
  • Improving the products and services offered through the Balsu Gıda website, developing new products and services and providing information about them,
  • Analysing the preferences, tastes and needs of the customers who have approved commercial electronic messages for the purpose of performance of the distance contracts established and providing special promotions, opportunities and benefits to the customers,
  • Promotion and marketing of products and services in line with my preferences and tastes through remarketing, targeting, profiling and analysis,
  • Resolving user problems and complaints,
  • Improving the user experience on the website,
  • Ensuring information and transaction security, management of access authorisations and prevention of malicious use,
  • Follow-up of accounting and purchasing transactions,
  • Fulfilment of legal obligations,
  • Legal processes and compliance with legislation,
  • Responding to information requests from administrative and judicial authorities and making notifications,
  • Making the necessary arrangements to ensure that the processed data is up-to-date and accurate,

i hereby declare that I knowingly and willingly consent to the processing for the purposes; to the transfer to the companies whose services you benefit from and cooperate with in Turkey and abroad and to the group companies in Turkey and abroad in which the Company is incorporated, and that I have been informed by Balsu Gıda with the clarification text.

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